APPOINTMENTS
All dogs will need to get a signed referral form from their veterinary surgeon before they can receive treatment from us. This is confirmation from your vet that your dog is fit and healthy enough to have hydrotherapy sessions and that there are no underlying conditions.
BOOKINGS
We will only be able to see your dog if you have an appointment. The booking process is as follows:
SESSIONS/PRICES
Hydrotherapy sessions – Duration 30 minutes (20 minutes swimming / 5 minutes shower at either end) – £35.00
PAYMENT
Payment will be required at the end of the every session by direct BACS transfer. A receipt will be supplied for all payments.
CLAIMING THROUGH YOUR INSURANCE COMPANY
Some insurance companies will pay for a set amount of hydrotherapy sessions, but we advise you to check with them before booking with us. Payment will still be required after each session, even if you are claiming through your insurance.
CANCELLATIONS
We realise that circumstances change and appointments need to be cancelled from time to time and our policy requires 24 hours’ notice period. Any appointments cancelled out of this timeframe will be charged in full as well as any missed appointments.
Hydro-fur-apy Ltd., will make every effort to contact clients if an appointment needs to be changed or cancelled, but we will not accept liability for any losses or damage arising from this.