All dogs will need to get a signed referral form from their veterinary surgeon before they can receive treatment from us. This is confirmation from your vet that your dog is fit and healthy enough to have hydrotherapy sessions and that there are no underlying conditions.
We will only be able to see your dog if you have an appointment. The booking process is as follows:
Initial assessment/consultation – Duration 45 minutes - £30 .00
Follow up Hydrotherapy sessions – Duration 30 minutes – £30.00
Payment will be required at the end of the every session by direct BACS transfer. A receipt will be supplied for all payments.
CLAIMING THROUGH YOUR INSURANCE COMPANY
Some insurance companies will pay for a set amount of hydrotherapy sessions, but we advise you to check with them before booking with us. Payment will still be required after each session, even if you are claiming through your insurance.
We realise that circumstances change and appointments need to be cancelled from time to time and our policy requires 24 hours’ notice period. Any appointments cancelled out of this timeframe will be charged in full as well as any missed appointments.
Hydro-fur-apy Ltd., will make every effort to contact clients if an appointment needs to be changed or cancelled, but we will not accept liability for any losses or damage arising from this.
Unit 2, Arthur Court
Norman Way Industrial Estate, Norman Way, Over
If you have any queries or wish to make an appointment, please contact us on:
01954 230940 01954 230940
Or use our contact form on the 'contact us' page.